Friday, 18 February 2011

Red Stripe; a missed opportunity

I hear Red Stripe is looking for an ad agency.

We pitched for the account many years ago, when most new beers were first tested in London.

The client, an ex West Indian test cricketer did not want any reference to the brands Caribbean origins.
This proved to be a difficult creative hurdle and after several attempts it was decided to ignore that aspect of the brief.

The modest advertising budget and the need to launch only in London restricted media choice to Posters and Radio.
The radio script went something like this:

Background sounds of an orchestra tuning up for a recital of the William Tell overture

John Cleese sound alike: "Fancy a can of Red Stripe, Julian?"

"What is it Charles, a new kind of lager?"

"Yes Julian, it's rather special" then..."Pass a few to Wood wind and Brass".

"Cheers". "Cheers" to the sound of pulled beer can tags.

The background music now changes from the classic form to something with a reggae beat.

"I say Charles" says Julian, "This red stripe tastes kind of...funky."

The ad ends with the orchestra playing the reggae version enthusiastically.

If the client was nervous at this stage, he nearly collapsed when he saw the poster. I had it cleared with the authorities too.

I remain convinced that had he the confidence to approve this radical approach, the brand would have been successful.

And we would have been famous.

Tuesday, 8 February 2011

Chinese pilgrimage to Cambridge



The Chinese, now richer and freer than before have become great tourists.

France is a favourite destination. The rich Chinese have developed a taste for wine, adore the south of France,largely because of Peter Mayle's "Life in Provence" and because a television series "Dream links " was shot in the Midi.

Britain is not as popular.According to our Prime Minister, we lanquish in 22nd place and this is not likely to change given that our bureaucrats make it so difficult to get a tourist visa. An eighty year old man from India was refused a visa because he might choose to marry a UK citizen and stay here. The fact that he was already married with a family was not considered relevant.

One place sought out by Chinese tourists is Cambridge. It's history, ancient buildings and tranquil river Cam are seen as attractive of course. However it's real draw was that Xu Zhimso studied there ninety years ago and penned a poem so;

"Quietly now I leave the Cam,

As quietly as I came.

Gently wave farewell the clouded

Western sky aflame....

There the golden willow stands

a bride of sunset's glow.

How its dancing ripples glint

and stir my heart below"

The willow still stands in the grounds of Kings college and is the base for pilgrims. Next to it is a marble boulder on which this poem is inscribed

Xu died young but his poems created great prestige for Cambridge. Perhaps his shade still rests under this ancient willow and watches todays young as they punt on the Cam.

Thursday, 11 November 2010

Fair wind for travel?



I went to the world travel market at Excel and was surprised at the optimism in the Travel and tourism sector.
British Airways has moved into the black despite the volcanic ash cloud and dispute with their cabin crews.
easyJet and the chortling Ryanair have seen their already profitable businesses grow further and luxury hotels are recovering well.

The British Airports Authority said that 9.75 million passengers used their airports in October, an increase of 3.4% over the passenger numbers of the previous October. Heathrow did rather better with an increase of 7.2 %, helped by increases in business travel. 77.2 % of seats were occupied in planes leaving Heathrow. Some airlines travelling to favoured destinations did much better.

The North Atlantic traffic grew by 7.5%.

Speculation about the effects of the large increases in the air passengers duty now centre around falls in economy passenger numbers to long haul destinations and the possible switch to other European hubs in an attempt to reduce costs.

At home, M& S, Sainsbury's, John Lewis and Tesco are all cock-a-hoop about their most recent set of figures and buoyant about future prospects.

The gathering political rebellion about austerity cuts, particularly on defence and University fees will blunt the effects on the economy. Few economists are repeating fears of a double dip recession.

So the optimism encountered may have substance. I am keeping my fingers crossed.

Friday, 22 October 2010

Summer swallow or Autumn squalls?



British airline passengers have apparently regained their zest for travel.

According to the British Airports Authority, passengers who travelled through the six airports they control show an increase in September of 3.3% over the same month in 2009.

Heathrow did much better, posting a passenger increase of 7.6%.

Heathrow's passengers to Brazil grew by 27.1%, to Russia by 23.7% and China by 10.3%.
Travellers to North America from Heathrow grew by 6.5 % compared to an overall BAA traffic count of 5.1%.

Clearly all travel, both on scheduled and charter flights, have shown growth in September and BAA put this down to: consolidation after the end of the recession, re-instatement of flights and increases in business travel.

‘One swallow does not a summer make’ is a quotation to bear in mind, even in the autumn. Attempts to cut the UK's financial deficit and ongoing problems with the banks are still raising fears of a double dip recession.

And then there is the certain impact of the increase in the airline passenger duty that will come into effect next month.

For travellers to the Caribbean, Southern Africa and the Far East, economy passengers will pay £75 instead of £50 and the original £20 charged in 2006.
Premium travellers will now pay £150, a huge rise from the £40 first imposed in 2006.

British tourists to the Caribbean have fallen by as much as 25% and this is very bad news. Alan de Chastenet, St.Lucia's minister for Tourism is reported to have said that tourism contributed 64% of the Island's GDP, 70% of tax revenues and 85% of its foreign exchange income.

Don't expect any improvement when the tax is possibly changed to airline flights instead of per passenger. APD will generate £3.8 billion of annual revenues in aviation taxes by 2015.

The Chancellor will not accept less.

Monday, 11 October 2010

Jeremy Bullmore



Jeremy Bullmore is a man worth listening to. His observations are based on a willingness to listen and the ability to learn.
His career in advertising needs no elaboration suffice to say it was successful and merited.

One of the things he does well, is to write a column in Campaign, an advertising trade journal in the UK.
Last week he was asked for advice from a newbie in the business "What are your three most important bits of advice for someone like me?"

His answer :

“Advertising is, or should be, all about ideas, wheezes, hypotheses and improvisations : why don't we...? what about...? let's try...... Good advertising makes difficult things happen - and almost everything that's going to be suggested, at least in it's initial expression, will be patently flawed.
As an eager young recruit, you'll be sorely tempted to display your intelligence by pointing this out : by focusing the blinding light of your analysis on the obvious inadequacies of each fragile weakling : and almost certainly in the presence of the weakling's author and the author's superior. What's more, it will be clear from your expression that you expect praise for this act of wanton demolition.
So my first piece of advice; never, ever do this. It's the easiest thing in the world and the least constructive. If you want to be valued, you need to display a consistent ability to see potential in the feeblest spark and help to coax and cosset it until it blazes into glory. If you can't do that, just shut up and listen.
I don't know what the other two are.”

Tuesday, 21 September 2010

A tale of two countries



People choose holiday destinations for some simple reasons.

They have good beaches. They are uncrowded. The hotels are welcoming and provide good service. Access is easy and the package is attractively priced.

It helps if the destination offers unique attractions, is desirable and provides reasons why this holiday should not be deferred.

Most holiday experiences are pleasurable, so what factors beyond a stress free holiday makes tourists return?

I believe the overwhelming reason given by regular visitors is the friendliness of the locals and the warmth of their welcome.
Mauritius is a beautiful island in the Indian Ocean with some of the happiest people in the world. Their people don't just welcome tourists; they don’t show any resentment or indifference to visitors from richer countries. It’s not just that the tourists are safe and treated courteously. Mauritians are genuinely welcoming.

The smile says it all. Even the hotel staff knows your name.

In the USA, the welcome varies .The people at customs and immigration are almost always rude, and though people in places like San Francisco and Boston are polite, the general impression left is negative.

Canada is another story. Their citizens are such a friendly bunch that a return visit is almost mandatory. Toronto is an interesting city, Niagara is inspiring and the CN tower impressive. I will remember with fondness a gentleman we met on the "Rocket "their equivalent of the London tube. He sat with us, marked our card about places to visit, including the wild and beautiful High Park, and even offered to take us around in his people carrier.

I think it was Pierre Trudeau who said: “Other countries have history. We have geography”. True it is a vast and beautiful place, but even more important, their people are amongst the friendliest and helpful. It’s like they believe in the old adage;

There are no strangers, just friends you haven't met.

Monday, 26 July 2010

The age of Skiers


Two facts may interest you.

There are now more elderly people in the UK than there are children. The elderly are fitter, more adventurous and less concerned about leaving money for their children to inherit. Referred to as SKIERS, (Spending the kid's inheritance) they spend £100 billion a year according to The Independent, making them a force recognised both by politicians and marketers.

Another development is the growing amount of money returned by the tax office to charities through the gift aid scheme. In 2003/4 the sum was £577 million. Last year, in 2009/10, it had grown to just over a billion pounds, an increase of 73.5%.

Some charities are heavily dependent on Government funding and fear George Osborne’s austerity cuts. Other evidence suggests a fall in the number of private donors. All this means is that charities will have to work harder to attract donors, persuade them to give more often and in a more tax efficient manner.

Who gives to charitable causes?

The Target Group Index shows a marked skew towards the better off, in the social grades ABC1, and older. Many established charities have an average donor age of 70. People give to different causes, depending on the relevance of the appeal and its urgency, so it is possible to establish which cause will attract different types of donor. We analysed the TGI's lifestyle questions and identified seven clusters.

Dyed in the wool traditionalists will support heart, cancer and the poppy day appeals.

Cultured nest builders will contribute to schools and the arts.

Mid life moralists may be more inclined towards third world charities.

What they all have in common is the belief that they can make a difference and that they are morally bound to do so. Maslow in his insightful theory of The Hierarchy of Needs, described them as people whose basic needs are met, who are recognised in their community and have status. They are now in the stage of self-actualisation, when they ask themselves: Why am I here?

Wouldn't it be lovely if we all were in that state?